Experience

For the past 6 weeks, we’ve had a delightful British PhD student continuing her research in our office as part of her program.  Tomorrow is her last day in the office, so we put together a lunch seminar where we could all get pizza, and she could present some of her findings.  It was all very interesting, even if the science of it went way over my head.

Part of her research involves Flow Cytometry.  I won’t go into the details of her research (she’s about to publish a paper and still needs to finish her thesis), but one anecdote  really struck me.  She was discussing the wide array of experience of the subjects in her study (all flow technicians), and one of our colleagues asked if a particular skew in the data was due to inexperience vs. experience.  She laughed and told us this story:

Every participant was asked how long they had been using this technology.  In one group, she had an older man that said he’d been using this technology for 8 years next to a young researcher that had only been using it for less than a year.

Which one do you think had more experience, and therefore would have better understanding of the technology and data?

Obviously, she assumed the one with 8 years of experience would have the greater expertise and clearly accurate results.  It turns out that the man who said he’d been using this technology for 8 years had only used the technology once… 8 years ago.  The one that had been using it for less than a year used it on a daily basis and was far more accurate in his data analysis.

Now which one would you trust to use the technology or to read the data in the correct way?  What if the results of the test determined the effectiveness of your cancer treatment or what the correct dose of a treatment should be?

I suppose it is all context and self-promotion.  The first man wanted to be an ideal subject in the study with the confidence and bravado of an expert, even though his experience was simply +1 of the average person (those who do not work in labs).  In contrast, the young researcher may have felt she didn’t have enough experience, and therefore would be judged unworthy.*

Who would over-inflate their experience?  Almost everyone, you’ll find.

In my careers, I’ve had to vet many job applicants and decide whether or not they were worth interviewing based solely on their resumes.  What is a resume used for other than self-promotion?  It’s an audition on paper to get you in the door.  Most (we hope) are truthful, but a lot that I have seen are… ‘enhanced,’ shall we say?  (I also have opinions on multiple-page resumes, but that’s for another time.).  We just recently had a situation in my office where a temp that was hired obviously did not have the Office suite experience she said she did.

When I was looking for a job, I certainly tailored my resume and my cover letters to highlight how perfect I was for the position they were looking to fill.  I didn’t lie, though.  Like the older man above, however, I did list software that I had used in the last 20 years, just in case one of my future employers exclaimed:

“He knows Artsoft (an out-of-date DOS-based ticketing finance system)! We must hire him!!”

In my mind, I was showing that I was adaptable and could easily become proficient in a variety of software and platforms, but I can see now how it may have looked like I was just throwing as many up there as I could.  (Side note: On the train home this evening, someone had a backpack advertising Word Perfect. Remember that? Is it still in use?)

For my current position, I was specifically asked in my second interview (first face-to-face) if I knew PowerPoint.  Without hesitation (thankfully), I said that while I was familiar with it, it had been many years since I had had to use it, so I would need to have a refresher.  I went home that day, downloaded it, and familiarized myself before my next interview.

You see, my boss has continuously used it on an almost-daily basis for over 13 years.  Based solely on the interviewer’s one question, I was afraid that she would ask me to do something complicated that I wouldn’t know how to do, and they’d find out I’m a fraud.  Gradually, I came to realize that she wasn’t using it to its full potential – mostly because she has so many ideas in her head, she can’t take the time to make one thought look good before moving on to the next.  So out of my own personal need for her brilliant ideas to come across in a more appealing and accessible way, I’ve taught myself tricks and functions in PP that she never bothered with.  Now, we have fun coming up with graphics or animations to make the message more dynamic.  Two weeks ago, she drew a crazy matrix of lines and boxes to demonstrate her point on a whiteboard.  A colleague tried to reinvent it in a linear way, but it didn’t make sense.  I recreated the confusing (to me, clear to everyone else) graphics directly from her drawings, and she thought I was the most brilliant person in the room (for a change) because it’s not something she could have done.

Now anytime there is a graphic needed, she sketches it up and I make it.  Together, we bring our left brain and right brain focuses together to create a better product.  It’s not about hours logged of experience, it’s about comfort with complimentary aspects of the software.  I can easily put “proficient in PowerPoint” on my resume now.

Have you ever enhanced your experience to impress someone or to get a job?  Did it work?  I’d love to hear your stories.

 

 

*In a similar, though tangential, example, think of a senior sales manager and a junior salesperson.  The manager left the field 10 years ago, but oversees, mentors and motivates the sales staff.  The manager has overall experience in the industry and the staff has real-time, current experience in the field.  If this were real estate, for example, which experience would you want most in your corner as a seller?  The manager may know the history and have a long-view of the market, so he tells you to price at value to be safe, but the agent just sold the crappy house down the street for $30k over asking price because she knows what is happening in the current market, the inventory, and the buyers.  Ideally, you want them working together.

 

Pet Peeves

I’m curious.  What are your pet peeves?

Here are some of mine off the top of my head:

  • When people say “on accident” instead of “by accident.”
  • Inconsiderate/entitled/rude people (especially in public)
  • “Expresso”
  • “Excetera”
  • Making everything that is said? Sound like a question? With weird pauses?
  • Slow walkers
  • People that stand in the doorway when the subway door opens
  • Open mouth chewing
  • #redundant #excessive #hashtags
  • Nail clipping in public, or even around just one other person
  • People that walk while staring down at their phones –  not looking where they are going
  • People blatantly looking at their phones while driving, or sitting in traffic
  • Misspelled/poor grammar signs
  • People that don’t pick up after their dogs
  • Parents that don’t keep their kids in check when they are misbehaving
  • Kids at restaurants on iPads
  • Kids anywhere on iPads
  • Toddlers playing with smartphones
  • People who try to finish your sentences or interrupt you by talking over you
  • People who don’t say thank you or acknowledge that you’ve held the door for them
  • Pressing the elevator or crosswalk button multiple times as if that will make it come sooner
  • Asshole parkers
  • Strollers in WDW… especially when the kids are too big for them, or when they are filled with bags, not children

Short version:
Rude or ignorant people.

Tell me yours below!

Let’s do the time hop again…

 

I know, I know: It’s Time WARP, but I didn’t want to give you false hopes that this would be a Rocky Horror-themed blog post.

It looks like my last post was November 2016.  This is exactly 19 months later.  Yikes!  Let’s pretend like there was a dramatic time hop from then to now.

I’m still loving my job and the people I work with.   I admit that sometimes certain behaviors get on my nerves, but it doesn’t bother me enough to be miserable or to come home and complain to my husband.  In the past, if someone was annoying, disrespectful, or bitchy to me, my frustration would grow and become its own entity,  I remember coming home every night to tell my husband yet another story of how I had been mistreated by X or Y.  He would attentively listen, agreeing that X was a total bitch and that what she had done was borderline abusive, that Y was treating me unfairly, etc.    Now, I come home and tell him funny stories about the quirky set of characters I’m surrounded by.

As I said, it’s not always wonderful in my current situation, but the less-than-fun bits don’t get me down anymore.  I owe this turnaround, in part, to a new attitude.

In my last job, I would keep a log of the more egregious abuses from X in a file called ‘Old Dog’ (as in, the kind you can’t teach new tricks to…and the double meaning of bitch).  It was a form of therapy to get it all out and it served as a record that I thought I may need later.  That, combined with telling everyone that would listen about it, or swapping war stories with other coworkers, caused the negativity to swell and cycle and become something that couldn’t be escaped.

Maybe it’s age? Maybe it’s a heightened empathy?  Maybe it’s circumstantial after the less-than-stellar year we have had so far (see below)?  Now, I find myself brushing-off the nonsense.  When one coworker bitches about another (or another, or another…), I listen, but I don’t feed it or let it ruin my experience.  When a coworker treats me like a child or says something offensive, I know that it is her own insecurities that cause her to act that way, so I don’t give it the weight that I would have in the past.  Someone will say: “How can you stand working with Z? She is so _____!”  I simply say “I’ve worked with many Z’s in my life. I know how they operate and how to deal with them.”  You truly can’t teach an old dog new tricks, so stop trying.  They upset you with unkind words or looks?   They inconvenienced you for 15 minutes?  Let it go.  It doesn’t matter.

In the grand scheme of things:  IT.  DOESN’T.  MATTER.

This is definitely personal growth, and I’m happy to be able to recognize and acknowledge that.

I’m not saying that one should not defend oneself, or to let people walk all over you.  I am saying that, in this day and age, in this culture of self martyrdom and publicizing your victimization to get attention (we all have a friend or two on social media that consistently posts an attention-seeking/pity-me/I’ve been wronged update), it is easy to fall into the trap of letting our small inconveniences turn into monsters that eat away at our lives.

On those circumstances I alluded to above:

Donald Trump is still President, and every day some new dystopian degradation is announced.  It’s wearing me down to the point where I don’t read or listen to the news anymore.  The LGBTQ rights that my own family members (Trump supporters) told me not to worry about, because “they can’t take that away from you” that are being taken away, and the way innocent children are treated like animals is just too much to deal with.

2018 started for us with one of the hardest decisions we have ever had to make.  We put our dog of 13 years, our companion, our Little Love, to sleep.  He was suffering from dementia, bladder issues, a heart murmur, glaucoma, and a myriad of small problems.  He had his good days when he acted like a puppy, not a senior dog, and he had many terrible nights.  We scheduled and postponed the appointment twice, but finally we knew that it was best for all of us to end his suffering before it became unbearable.  Our hearts were torn into pieces, and though it is easier today, we still feel an ache and a hole in our lives.

Shortly after that, my mother-in-law went into the hospital for some major surgeries.  My husband’s family lives 1100 miles away, so it was stressful for us to be getting updates, but not be able to be there.  My husband flew down there to be with his Mom before and after her surgeries.  This saga is not over, as she is currently in the hospital right now undergoing more procedures.  Without a doubt, her conditions are made worse by the next bit:

While that was going on, an estranged family member emerged.  She had been unconscious in a hospital for almost a week before we were told.  She had been dropped-off by her addict friends with MRSA in her spine, a second blood infection, and fluid in her lungs.  She required and received open-heart surgery, lung draining, and aggressive multiple antibiotic treatments.  Again, my husband flew down to be there.  She continues to check herself out and then back into the hospitals with worsening ailments, but it is only a matter of time before she is finally free of her pain. They will not operate on her again.

We lost a dear family friend who lived life to the fullest. Cancer ate through him in 3 weeks.

While my husband was out of state dealing with his ailing family, I drove down to see my mother, who is living in a memory care assisted living facility.  She had to be moved to a higher level of care (locked/coded floors and elevators to stop wandering, with more nurses).  I took her out for the day: blood drawn, lunch, shopping, mall walking, driving around – while my brothers moved everything from one floor to the next.  The Alzheimer’s made it seem to her that nothing had changed.  She walked into the new room -a mirror image of the old one – as if it were the same.  It was the plan, but it was heartbreaking.

Another family member gave us devastating news about his health, then became unemployed and unable to pay for his treatment.

My husband had a few episodes of ‘global amnesia’ that scared us both.  Multiple doctors and scans say that nothing is wrong, and that it must have been stress-induced (see above).

I developed kidney pain that specialists conclude I have to live with until it goes away in months or a year. Fun!

With medical bills, flights to visit sick family, and a vacation the we desperately needed, we are pretty maxed-out on credit cards.  We are working to fix that, but this was one more stress we didn’t count on.

So…although now this looks like the ‘poor me’ posts I talked about earlier, it’s really just a sample of what has built the foundation and watermark for how we deal with small inconveniences in our day-to-day lives…

In the grand scheme of things: it doesn’t matter.

What do you want to be doing? What would be your ideal new job?!

Anything but searching for jobs.

One that pays me.

You wouldn’t believe how many times I get these questions.  I understand it.  From an outside perspective, they are ‘safe’ questions to ask after those old chestnuts: “Any prospects?” or “How is the job search going?”

I have been guilty of it.  I’m sure we all have.  You feel bad for the poor friend that has lost his job and hasn’t found a new one yet.  You mentally knock-on-wood and briefly feel thankful for the job you were just complaining about 15 minutes earlier.  “There, but for the grace of…” and all that.  This is where those questions stem from.  I appreciate that they care enough to ask, but then it is up to me to change the subject before either of us gets too uncomfortable.

This must be how new mothers or pregnant women feel.  People are always asking them questions about (sometimes very) personal issues that are really none of their business and would be embarrassing in any other circumstance.  Picture a couple on a romantic date in a restaurant.  No one walks up to one of the diners and asks if his/her date sleeps through the night, if either of you were still breastfeeding, or how much weight you gained and lost in the last few months…at least, not in the restaurants I go to.

I am an open book, and have no problem telling you the truth: It’s a tough time to be unemployed.  There are too many of us looking, and the economy can’t handle all of us.  Two of the jobs I applied for went unfilled because the position or department (both State jobs) lost funding and were terminated.  The skills I have are not what people are looking for, especially in someone my age (more on that in a later post, maybe).  Whatever job I find will pay me 25-30% of the salary I was getting, not even taking into account the benefits, profit sharing, bonuses or travel that were all perks of my last job.  Some of the jobs I am applying for would pay me less than what I am currently receiving from unemployment insurance payments.  How depressing is that?  Talk about a party conversation killer.  Besides, I live with this on a daily (and in the waking hours of the night) basis.  I am always thinking of these things.  There is no need for you to bring it up when I am trying to enjoy myself.  Perhaps I came to this party to forget about my troubles.

More often than not, the question, or line of questioning, says more about you than the person being questioned.  We all project our own insecurities and fears when confronted with something uncomfortable.  Think of any conversation you’ve had at a wake, or when someone is diagnosed with a terminal disease.  You cannot help but think of how you would handle, or wouldn’t be able to handle, being in the same situation.  In those particular scenarios, I’ll take being unemployed over sick, dead, or losing my husband.  If someone asks me if I’m worried because I haven’t found something yet, that tells me that that is how they would be feeling at this point.  “What is it you want to be doing?” could almost be them asking themselves that out loud.  Again, I’ve seen people reassess their (often unhappy) current job, because although it is easy to say “I hate my job, I’m going to quit!” my reality is there in front of them.  I didn’t choose this, and it is difficult.

Perhaps it is a defense mechanism, but people really like to tell me how much they hate their jobs, as if saying that I’m lucky that I don’t have to work.  I am at a point where I am ready to say: “Fine. Quit. I will take your job!”

What do I want to be doing?
Not searching through dozens of job listing sites every day.  Not worrying about being able to pay bills.  Not having to apply for jobs that are written for recent college graduates.  Not stalking the HR Director that is notorious for not responding, even if the position is perfect for you, and then watching her post the opening for the 3rd time.  Not thinking about my husband’s birthday in 2 weeks, and how I can’t get him anything.  Not trying to explain how I know that I can do this job, even if it isn’t apparent on paper.  Not having a great interview and follow-up that leads to silence.  Not checking my resume for the 115th time because “____ didn’t give me an interview because there had to be a typo.”  Not being kept awake all night worrying.  I want to be working and earning my keep.

What would be my ideal job?
One that pays me for doing my work.  One that I am interested in.  If I could afford to live, I have always thought that I could be happiest selling popcorn on Main Street, USA in Walt Disney World.  I would be in the happiest place I know, making people happy, and I would never have to check email or voicemail as soon as I wake up and before I go to sleep.  I guess if I could become a VIP Guest Guide for Disney, that would be ideal.

I should have better answers for these questions, I know; but I don’t.

I lost my job after 11 years at one company.  True, it was a career that I didn’t go looking for, but it was a company that I was committed to, and I was good at it, so I had decided long ago that this was my career path.  Now that it is gone, I am leaving that career (for many reasons).  The marketable skill from that experience would most easily be translated to Sales in any field.  I am not a huge fan of the sleazier side of sales (see Why I Won’t be a Car Salesman), so of all of the applications I have sent out, sales positions probably represented a bit less than a third.  Today, I had an interview for an Events position.  For the past 20 years, I have been coordinating events on both a local and global scale, but if you just read what’s on my resume, that might be missed.  I was granted the interview for political reasons, but otherwise, I wouldn’t have been brought in.  Even if I explain in detail on my cover letter why I think I’m qualified for a particular job, there is no guarantee that it will be read or believed.  The interview is where my real skills shine through, not on paper, at least according to the last few interviewers.

So, I guess I’ll still keep searching and thinking about all this.  Maybe next time you ask, I’ll have answers for you.

But don’t feel like you have to ask.