It’s the most wonderful time of the year!!

To some parents, it’s back to school time.  To kids,* it’s the winter holidays.**

To those of us that love Halloween, it’s time for Salem Haunted Happenings!

Holiday displays before Thanksgiving, 4th of July Peeps, and Halloween in August?

We Americans tend to overdo anything we find special or unique, especially if it is inherently limited, or seasonal.  It is in our marketing/consumer nature to push it passed the saturation point, bringing it as far away from the reason we first fell in love with it as possible, either by extending the season, or making the limited unlimited.

Go ahead and put “Pumpkin Spice” in your search bar and see what comes up…

I mean… really?  Pumpkin Spice Spam sold out in 7 hours. What have we come to?  Is this irony, nostalgia, kitsch, or will certain people buy anything that remotely references something they once loved? Maybe they are doing it for the ‘gram.  Starbucks released their PSL’s on August 27th this year.   I don’t know what the weather was like where you live, but it was NOT a day I wanted to put on some flannel and sit by the fire sipping my latte.  Even my beloved Walt Disney World decorated for Halloween and started Mickey’s Not So Scary Halloween Parties on August 16th.  Full disclosure: we went to this party when we were there on August 27th.  It was ridiculously hot and humid.

Because of this trend, I start to worry when tourists and tour buses start jamming our streets in early September, and think that maybe we are pushing the festivities too early.  I understand that making the season longer helps to grab as much of that tourist revenue as possible, but thankfully we have enough going on in the summer that we don’t start October in August.  We have an estimated 1 million tourists each year for maritime and literary history, museums, cultural festivals, and a bustling food and drink scene, but the word on the street is that most small businesses can make 50-80% of their annual income during the month of October alone.

What’s in a season?

We typically have 4 weekends of heavy activity each October, starting with the Haunted Happenings Parade (typically the first Thursday) to kick-off the official festivities, and ending with the fireworks on Halloween night.  This year, the PEM opens it’s new wing to the public on September 28th.  In celebration, they are offering free admission to all and hosting parties throughout the weekend.  We also happen to have a Food Truck and Craft Beer Festival that weekend nearby on the common.  For this reason, the Salem Visitor Information Booth is opening a week early to assist with the expected crowds.

Booth
The booth is delivered to its home for the next few weeks.  It will be surrounded by flowers, decorations, and a rack for free maps and guides by the time you come visit.  Photo Credit: Salem Main Streets

The booth is staffed by volunteers every weekend, plus some weekdays during special events (the parade, Farmers’ markets, Halloween, etc).  If you look at the Haunted Happenings guide, you will see that there are special events every day in October, including new night markets on select Friday nights, and weekly specialty nights at most of the bars and restaurants, but there is a higher concentration of special things to do on the weekends, as the majority of tourists come in as day trips or overnights then.

But what are the crowds really like?

Have you ever been to a Disney Park during school vacation?  Our city’s historic and cultural district spans just over 1 mile in length, and half a mile wide when looking at the map, yet, we can reach half a million people in that area just on Halloween night.    On one of my Saturday shifts at the booth last year, I helped 474 people in 2 hours!  I am, what I like to call, “Aggressively Helpful” when working the booth.  I will walk up to people looking at GPS on their phones, or trying to read the giant map nearby (for some reason, it’s posted backwards, which isn’t obvious when you look at it).  If those people wave me away and say they know where they are going, 90% of the time they come back to me saying they got lost and needed help.  I will compliment costumes, give a smile and a warm “Welcome to my city!” or “Happy Halloween!” to every person walking by.  If it’s cold, I will tap a time step.  I have had people come back to thank me for my suggestions and ask me for more, and I’ve had people recognize me from helping them the previous year – it’s like they have a friend that lives in Salem! We only count people that we actually talk to, but can include whole groups, even if we only talk to one person from that party.  That’s probably how I got 474, although a 3.5 people-per-minute average is not hard to do with families or groups, especially if they have a specific question.  I also hand out maps to even more people that I don’t count.  The final Saturday before Halloween last year, we had a bad nor’easter come through.  There were many intrepid travelers out on the streets that day, undaunted by the weather (and they had already paid for their trip, so why not?), and I still ended up helping 108 people in my 2 hours.  The very next day, the storm had passed, and I was back up to 450.  All totaled, I personally helped 1967 people (officially – I don’t count the ones I help when just walking around town).  The entire booth staff of 75+ volunteers helped over 22,000 tourists that season.

True story: I have yet to meet an angry or mean tourist at the booth.

People may be tired, frustrated, or hungry.  They may have been sitting in traffic, or waiting in line for an hour for a haunted house that was a minute in length.  They may be overwhelmed with how much is going on, but they are here to have fun, and they are choosing to chat with me, rather than relying on their smart phones.  That’s not to say there aren’t tons of a-holes wandering around, getting drunk, and heckling performers.  My friends in the service industry have nightmare stories about awful customers, or disrespectful tourists that treat our historic cemeteries like they were fake movie sets.

Tell me again why you love it?  It sounds…awful.

I can see someone reading those numbers, or hearing complaints about waiting in line, or trying to drive through the city, could think that it’s too crowded or too frenetic, but I absolutely adore my city: its history, culture, and charm – it’s my little European Walking City right here on the North Shore of Massachusetts.  When I first moved her almost 20 years ago, I griped about the traffic and ‘those tourists’ clogging my city, taking my seat in the restaurant, and crowding the sidewalks.  My friends and I commiserated, and sighed heavily waiting for November to arrive, but as I got to know the city, and became friends with many of the business owners, I realized how much the city depends on the tourist industry – not only the shops and restaurants, but I’ve met many people that moved to Salem after having visited as a tourist.

What I didn’t explain above is that those 75+ volunteers are all Salem residents, like me, that volunteer our time.  We do it because we love our city and we want to help other people to love it, too.  We are an expanding family of dedicated, passionate, slightly kooky, people with a need to help others.  This year, there are over 100 of us!  This is wonderful, of course, but (selfishly) all these new people are taking my spots!  I was only able to book 5 shifts this year, and the first one isn’t until October 13th.  I’ll have to wait weeks!  Oh well… I guess I’ll have to go rogue and walk around town with my “Ask Me, I’m a Local” button and a bag full of brochures…

I’ll create another post with this year’s booth highlights and running tally (like last year).  Look out for at least one new outfit, too!

Make your plans now!

In 2020, there will be 5 weekends in October.  Halloween 2020 will be on a Saturday… during a Full Moon…  Book your hotels now, it’s going to be crazy!

 

*and kids at heart

**I know, the word “Christmases” appears in the chorus, but other than that, the song is a secular piece about the season of peace and good will to all.

Gallery

Photos: Salem Maritime Festival and Heritage Days 2019

Details of the 31st Salem Maritime Festival (August 3-4, 2019) can be found here.   Salem Heritage Days is a multi-day day event (August 3-11, 2019) held annually, typically overlapping the Maritime Festival, and includes classes, concerts, demonstrations, the Ice Scream Bowl, a Fairy Trail, and many more activities celebrating the diversity of our city and its rich history.

Salem Haunted Happenings Info Booth Volunteer

Here is a page I will be updating with stories from my volunteer shifts at the visitor Information booth in Salem, MA for the month of October.  Cover photo is from a Vogue piece on visiting Salem.  I do not own the rights to it, I just thought it was beautiful.

Saturday 10/6 from 12-2pm:

I was so excited for my first shift of the season, that I was dressed and ready 2 hours early. Thankfully, the weather was cool enough to wear a costume I had made last year and never got to wear (because it was unseasonably hot). Presenting the premiere of the Herbology Professor:

Why yes, there is a Bowtruckle in my pocket.  I made the hat, the shirt, the cravat, and the vest, embroidered the consignment jacket and made the matching brown velvet knickers (not seen) with an acorn bell attached that announced my every move.  I had made the orange “?” sling bag last year for holding flyers, especially on rainy days when you need extra hands.  The orange object in my right hand is a clicker to count how many visitors you help per shift.

Most asked questions: “Where are the bathrooms?” and “Where should I eat?”

Celebrities: Broadway star Billy Porter

Surprises: got attacked by a friendly zombie when the Zombie Walk shuffled by, and had visits from a few friends.

Clicker (#of people helped during my shift): 227


Sunday 10/7 from 12-2pm:

Still excited (and not learning my lesson from the day before), I was dressed 2 hours too early.  It was going to be a warm day, so I went with my black kilt, black & orange kneesocks, black converse hi-tops, my Georgia Made This Salem skull shirt and my homemade black witch hat (sorry, I don’t have any pictures).

Most asked questions:  “Closest bathroom?” and “Why is it so crowded?” and “Where can we drink?”

Most unique question:  “Where is the Salem Spoon store?”  It was an older gentleman, and he was looking for a decorative commemorative spoon that said “Salem.”  I always wondered who still bought those.  I’m happy to report that I could give him 3 locations.

Lots of friends stopped-by.  Some were hangry (and a little hungover from Darq Decade the night before).

Clicker: 336


Saturday 10/20 – 12-2pm: 

Wow! There were a LOT of people in town. Every time the train came, a mob of hundreds of people came down the street. They closed Washington Street to traffic. I’ve only ever seen that on Halloween night or on the final weekend.

I went with my “Ambassador Witch” outfit, the first booth outfit I made 2 years ago. One of the booth organizers came in with her dog, and the dog’s leash was the same tartan fabric that I made my bow tie, hat band and pocket square out of!! What are the odds?!?

Again, bathrooms and where to eat were the biggies. Thankfully the new row of porta-potties for the carnival were installed close by. No more panicked looks when I explain to them that they have to walk 4 blocks through the crowd.

Most unique/singular: “Where can we buy lottery tickets?” and “Do you have a McDonalds?”

Best surprise: a woman from my hometown that I hadn’t seen in 30 years!

After my shift, my husband met me at the Visitor’s Center (indoor public bathrooms), and as I was waiting for him, I saw two older women walking by.  One of them turned and said “I remember you!”  I had remembered her as well.  She and her friend had stopped me on the Common on my way to the booth last year to take my picture and to ask me questions.  I even remember the questions: “Where is the crooked tree.”  I was stumped.  I asked her if she had ever found, and she said no.  I’d like to think that there are several people that go home remembering our interactions, or that someone will be excited to come back to the booth to tell me what a wonderful time they had, or tell me that they have helped them in some small way.

The tourists were all happy and friendly today. I didn’t encounter any grumpy or mean people, even with long lines and crowds.

Clicker: 474


Sunday 10/21 – 12-2pm:

It was a balmy 40 degrees Fahrenheit today, so the Herbology Professor outfit won-out.  I was hoping to wear something different for each shift, but since this one never got a chance last year (it was too warm all month), I gave myself a pass.  I thought the velvet and the layers would keep me warm.

Unfortunately, the gusts of wind made it an unfriendly hat day.  Still, I (and hundreds of others in witch hats) persevered.

The cold weather and wind definitely kept some people away or indoors.

Bathrooms, where to eat, “Where is the Witch Museum?” (Which Witch Museum? We have 4…), and “What should I do?” were all very popular today.

Singular question (not unique):  “Where did you burn the witches?” (Answer: Europe.  Ours were hanged or pressed to death) and “Where can I get the best cup of chowder?”

I was excited when people had clearly done their homework, or had suggestions from friends.  As a volunteer, I cannot give single suggestions.  We try to narrow-down ideas based on what they are looking for (quick service, seafood, bar, pizza, etc) and give them several choices without showing favoritism.  I was happy to send people to Mr. Crepe and to Turtle Alley Chocolates when they asked for them by name today!

After my shift, I went and bought another shirt from Die with your Boots On and picked-up some small vials at Artemisia Botanicals.  On my way home, I was stopped by 3 different groups looking for information and one man that walked with me for several blocks asking questions.  I’m not counting them in my clicker count.

I’m sad there is only one weekend left.

Clicker: 372


Saturday 10/27 – 10-12pm Booth:

Well, a nor’easter ruined many people’s plans for this Saturday. Street vendors scrambled to set-up for the Friday Night Market, or move to indoor spaces, or reschedule for Sunday’s street fair. There were still lines outside (covered) the Salem Witch Museum and I passed 2 tours full of people with umbrellas and ponchos.

I went with a wind and rain friendly outfit – horns instead of a hat and a sweater for the chill.

There were crowds of intrepid tourists in town, so we brave few kept our shifts, but stayed inside the booth.

Mostly the questions revolved around what was open and what was inside. A lot of the tourists had booked this trip and were making the most of it. Many had come in for the Devil’s Chase 6.66 miler that had finished just before the winds and rain had started and wanted to see things before heading home.

Clicker: 108

Saturday 10/27 – 12:30-2pm Shuttle Bus Drop-off:

Cancelled due to weather.


Sunday 10/28 – 12-2pm:

Sunday was a completely different day. While the ground was still wet, and the clouds were departing, it was the kind of perfect Fall day that makes you want to visit New England.

I decided one last Ambassador Witch was due to close out my shifts for the season.

As I got to the booth, I noticed that only two of us were scheduled. My pregnant city councilor (who would obviously be inside) and myself. I would be alone outside for 2 hours on the last weekend day before Halloween. The only weekend option if you discount the horrible weather the day before. This was going to be fun!!

My partner for the shift insisted I stand in front of her window so she could get a picture:

There was a great energy in the city. People were friendly and chatty. More than any other shift, I had people come with plans prepared. They knew which Witch Museum they were looking for, or had specific locations they needed pointing to. While we always have “what should we do?” people, I appreciate those that come with an idea of what they are looking for.

I had several groups come back to ask me follow-up questions, or ‘check-in’ to tell me what they had done. Tons of friends stopped by as they passed through town, and my energy never wavered. All-in-all, I was surprised and a little was when it was over. I was having fun.

Clicker 450


Running Season Total of Visitors Helped:

1967

The other booth volunteers were always impressed with my numbers. My remark was always the same: “I’m aggressively helpful.” If someone is staring at their phone trying to use GPS to find something, or I overhear a conversation while they are waiting to cross the street, I will jump in to help. In that same vein, I could easily bring the number up to or slight over 2000 if you count those I helped just walking around downtown wearing my button.

Post-Mortems:

The Visitor Info Booth helped over 20,000 visitors (clicks) from 6 continents in the month of October. I heard we had over 400,000 people visit on Halloween night.

A Brief Hiatus (for a good reason!)

I have a new job!!  

(The image is Katherine Hepburn from the movie Desk Set)

I started training on October 17th and this past week was the first on my own, without the woman I was replacing being there to help.  It went well, and I can see myself thriving in this fast-paced and dynamic place.  I’m sure I’ll talk about it more later.

Because my commute is now an hour (train, walk, subway, walk) each way,* starting very early in the morning, and because the days have been non-stop busy, I’ve been extremely tired when I have returned home each night.  My husband has been wonderful.  He made sure dinner was prepared and ready each night, knowing that I would be rushed to think-up and make something.  Sometimes I just don’t deserve him.  Because of this mental exhaustion, I have come home to eat, have a drink and sit down to something mindless – either TV, or folding clothes, or the like – I have not been able to handle anything else.  I would love to read and study some more, or to write here, but I have not been up to the task.

The other reason for my being away from here, and for being so tired, can be summed-up in 3 words:

OCTOBER IN SALEM

Every weekend we had something planned or someplace to go.  I had volunteered at the tourist Information Booth for 3 shifts** – a schedule I made while still unemployed.  This limited our ‘downtime’ as well.

As if the universe knew I would not have my days free anymore, all were booked from the end of September through my start date.  Here are a few highlights:

  • My husband’s birthday is the end of September, and we always go at least once to King Richard’s Faire.  We’ve made some friends with the people that work there, and they always remember us.
  • I had family visit for a few days to do some Ancestry.com research – this was unexpected, but a lot of fun and very informative!
  • I had 1 phone interview and 5 in-person interviews (2 in Salem, 3 in Cambridge)
  • My Goddaughter got married!  We drove the 4 hours in the rain to the Cape, and had a lovely (drier) drive back the next morning, with stops at the beach (a hurricane was passing by off the coast), and a little French bistro in Hyannis.

    img_3717
    “If you’re fond of sand dunes and salty air, quaint little villages, here and there, you’re sure to fall in love with Old Cape Cod.”
  •  I drove down to the South Shore to the graves of my paternal grandparents, maternal grandparents, and my Dad (3 different cemeteries in 3 different towns).  I washed the stones with a soft brush and water, cleaning off the lichen and dirt, swept away the leaves, had a chat with each of them and left some gifts (flower basket, a crystal, some rosemary, and some scotch).  For my Dad, I also brought a spade’s worth of dirt from his garden at home and mixed it in.
  • After visiting the graves, I drove further down to visit my Mom in the Memory Care unit of her Assisted Living apartment.  I had brought my laptop with me, and pulled-up all of the pictures from the wedding, and the freshly cleaned gravesites.  I had also printed a few pictures from the past month and had used my label maker to label each picture with the people’s names.  I brought the label maker with me and, while we were talking, I labelled the photos she had set-up next to the TV as well.  We had a great visit, and while it tears a little bit of my heart every time I notice how much more the Alzheimer’s has taken from her, I try to keep her happy and present.  I can cry in the car on the way home. We had a lot of laughs together and I could see how happy she was in those moments.  I only wish she could remember them when she is down.
  • I created a sewing pattern from our Harry Potter robes, and made myself a new robe out of this gorgeous green tweed flannel I got on sale.
  • I also made my outfit for the Info booth.  Here it is in its debut waiting for the Haunted Happenings Parade (I also have orange striped socks – they went better with the Info Booth vest I had to wear).  It was my first attempt at designing and making a hat, so I was very proud of it.  I received many compliments on both the hat and the tartan accents (I also made them)!

So this has been a very busy, but productive time.  This was supposed to just be a short note of why I’ve been quiet, but, like everything else, it took on a life of its own.

The Election has me crazy – I will likely never write about that here.  Let’s just hope that the right decision is made on Tuesday.

Be good to each other.
Happy New Year, Witches!

 

img_3378
Samantha Stephens (Bewitched) in a quiet moment before the craziness of October in Salem begins (note the Info booth in the background).  This is not the usual angle that people take photos of her.  Sorry Sammy!  I didn’t mean to be indelicate.

*I have been thrilled to have this uninterrupted time in the morning and afternoon on the train.  In the morning, I can sip my coffee and read a book or listen to a podcast, and ease into the day.  In the afternoon, I can shut-off from work and do the same thing, calming me down to arrive home without any stress or pressure from the day.  In my old job, I was driving both directions, which allowed me to listen to audio books or sing along to music, but there was still the stress of driving, traffic, weather, etc, so if I left work in a state of agitation, it lingered and came home with me.  Now, on the train, I can disconnect work from the rest of my life.

**It was a wonderful experience that I wish I had had the energy to report on at the time. Hopefully next year, I will be more diligent in sharing those experiences here as they happen.

 

Gallery

Photos: Salem Willows

Salem Willows is a 35 acre waterfront park in Salem, MA.  In addition to the beautiful scenery, there are 2 arcades, mini golf, kiddie rides, and lots of places to eat (including the famous Chop Suey Sandwich and Hobbs Popcorn.  The Midway and Arcade still have working 5 cent games, Zoltar, wooden ball Skee Ball, and a musical mechanical monkey show.  Here are some shots of its fantastic mid-century kitschy glory: